API Responses dramatically slowed down

Bugs
1

Hi everyone,

I have a question regarding API performance with ComboCurve. I run a few jobs that pull down wells and push production data. However, since Thanksgiving week, I’ve noticed a dramatic slowdown in response times from the ComboCurve API.

For example, one of my jobs that usually takes about 5 minutes to pull all wells from ComboCurve is now running for over 11 hours and still hasn’t completed. I’ve implemented error handling with retries, and this setup worked fine previously with a 120-second timeout. But recently, I’ve had to increase the timeout first to 360 seconds, and now to 500 seconds, just to avoid timeout errors.

Has anyone else experienced similar issues? I’d appreciate any insights or suggestions!

Thanks!

2

The API has now returned to its regular response times.
The root cause appears to have been related to logging and the associated cloud service. This logging has been removed, and the API is now operating as expected.

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